With quality and innovation together, organizations can achieve operational excellence and adapt more quickly to market changes, creating new opportunities and adding value for their customers.


The right solution for every sector

At SIA, we work hand in hand with companies from different sectors, offering customized solutions in quality and innovation management. With a focus on continuous improvement, simplification and process efficiency, we help organizations implement management systems that not only ensure compliance with standards and regulations, but also drive growth and competitiveness. Through a strategic approach, we support the optimization of operations, cost reduction and increased customer satisfaction, enabling companies to reach new heights of excellence.

Quality in organizations refers to the ability to provide products and services that meet or exceed customer expectations, guaranteeing compliance with defined standards and criteria. A quality management system contributes to the continuous improvement of internal processes, greater efficiency, cost reduction and increased customer satisfaction.

Innovation is the engine that drives development and competitiveness. In organizations, innovation involves introducing new products, services or significantly improving existing ones or processes. Companies that encourage creativity and the search for new solutions are able to adapt to change and differentiate themselves in the market in which they operate.


Find out more about our services

MANAGEMENT SYSTEM

Management systems are essential tools for optimizing business processes, increasing efficiency and reducing costs.
They integrate different areas of the company, such as finance, human resources and production, making it easier to make strategic decisions based on accurate, real-time data.

SIA offers specialized consultancy services to support organizations in the implementation of Management Systems, covering various regulatory benchmarks, as well as preparing for the certification of these systems.
Our aim is to ensure that companies achieve operational excellence, compliance with legislation and continuous improvement in their activities.   Objectives

  1. Implementing Management Systems: Supporting organizations in implementing Management Systems in line with the applicable standards.
  2. Preparing for Certification: Preparing the company for certification of its Management Systems, ensuring that all regulatory requirements are met.
  3. Management Systems Audits: Carrying out internal and compliance audits to ensure the effectiveness of the Management Systems implemented.

Normative references covered: – Quality (ISO 9001): Implementation of Quality Management Systems to improve operational efficiency and customer satisfaction.
– Research, Development and Innovation (NP 4457 or ISO 56002): Establishment of RDI Management Systems to foster innovation and continuous development.
– Business Continuity (ISO 22301): Implementation of Management Systems for Business Continuity.   SIA’s consultancy service for implementing Management Systems and carrying out audits guarantees a complete, personalized and integrated approach to helping companies achieve compliance with regulatory benchmarks.

SIA carries out internal audits of management systems in order to assess and guarantee compliance with regulatory benchmarks and the continuous improvement of activities and processes.
SIA has a pool of auditors with competence and experience in various standards and benchmarks, to ensure that the audit process is carried out in a detailed and objective manner, and that it provides the relevant insights for the continuous improvement of the organization’s management systems.
SIA has auditors and/or verifiers with competence in the following standards: – Quality (ISO 9001).
– Research, Development and Innovation (NP 4457 or ISO 56002).
– Business Continuity (ISO 22301).   Sometimes organizations need, at a preliminary stage or not, to determine the state of the organization’s compliance in the light of a particular benchmark.
This diagnostic assessment, called a Gap Analysis, makes it possible to take a snapshot of an organization’s current state, identifying the gaps for the benchmark or benchmarks diagnosed and developing a roadmap, with actions and investments, to adjust the management system to comply with the benchmark under analysis.   Given that most of these areas of knowledge are regulated, SIA carries out legal compliance assessments.
You can see these services in detail in our Compliance area of expertise.

STUDIES AND SPECIALISED CONSULTING

In an increasingly complex regulatory landscape, organisations are finding it increasingly difficult to maintain internal resources dedicated to complying with certain legal aspects, such as obtaining authorisations and other permits. As an alternative, SIA carries out a range of studies and specialised consultancy aimed at supporting each company to remain compliant with legal requirements, allowing it to focus on its business.

TRAINING

At SIA, we believe that continuous training is the key to success.
That’s why we offer a range of training courses in our areas of expertise, covering both customized programs and catalog options, to meet the specific needs of each organization and individual.
Contact us about our training offer and how we can meet your training needs.

Talk to the expert!

António Frutuoso
Management systems specialist
antonio.frutuoso@sia.pt
Tel: +351 229 383 535

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